ARC · HELP DESK
FREQUENTLY ASKED QUESTIONS
Everything you need to know about ordering, shipping, restocks and caring for your ARC pieces.
9 QUESTIONS ANSWERED
Can I make changes to my order after it’s placed?
All orders made are final and we discourage cancellation as it may affect our fulfillment timeline
Please note: if an item is in high demand, it may sell out before you can check out again.
To avoid this, we highly recommend double-checking all details before completing your order.
Where to Buy?
Only on our official website: ARCitsours.com
How Much?
Prices will be posted on our website days before each release, stay alert!
Shipping Cost?
Flat rate: Php 200.00 (for single cap orders)
Do You Ship Internationaly?
Sorry, we currently ship only within the Philippines.
When Is Restock?
Follow us on IG & FB for restock announcements. We drop updates there first!
How to Wash Our Caps?
Check the cap care tag under your cap or visit our social media pages for detailed guides. We also have one here.
Why Is Everything Sold Out?
Our caps sell fast! We're working on the next release, stay tuned and follow for updates.
Do You Have a Physical Store?
No, online only at ARCitsours.com.